At FairWork Legal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

A. Information You Provide Directly

• Contact details (Name, email, phone number, address).

• Inquiry details (Messages sent via contact forms or emails).

• Service-related information (Information provided during consultations or legal inquiries).

• Billing information (For payment processing, if applicable).

B. Information We Collect Automatically

When you visit our website, we may collect:

• IP address and device information (to improve site security).

• Website usage data (pages visited, time spent on the site).

• Cookies and tracking technologies (see Section 6: Cookies & Tracking).

We do not collect sensitive personal data (e.g., race, religion, medical history) unless it is explicitly required for a legal consultation and provided with consent.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Our Services – Responding to inquiries, providing legal consultancy, and processing service requests.

• To Communicate with You – Sending confirmations, updates, or important service-related notices.

• For Business Operations – Managing internal records, invoicing, and compliance with legal obligations.

• To Improve Our Website – Monitoring website traffic and enhancing the user experience.

• To Comply with Legal Requirements – Protecting against fraud, enforcing terms, and fulfilling regulatory obligations.

We will never sell, rent, or trade your personal information to third parties.

3. Lawful Basis for Processing Your Data

Under UK GDPR, we process personal data based on the following legal grounds:

• Consent – When you provide information voluntarily (e.g., subscribing to updates or contacting us).

• Contractual Obligation – When data is necessary for fulfilling a legal service you request.

• Legitimate Interests – To improve our website, prevent fraud, or ensure business efficiency.

• Legal Obligation – To comply with applicable laws and regulations.

You can withdraw consent at any time by contacting us (see Section 9).

4. How We Protect Your Information

We implement strict security measures to protect your data, including:

• Encryption & Secure Servers – We store personal data on encrypted, secure servers.

• Access Control – Only authorized personnel can access personal data.

• Regular Security Audits – We review our systems to prevent unauthorized access.

While we take all reasonable steps to secure your data, no online system is 100% secure, and we encourage you to take precautions when sharing sensitive information.

5. Data Retention – How Long We Keep Your Data

We only keep your personal data for as long as necessary:

• General inquiries: Up to 12 months after the last communication.

• Client records: Retained for 6 years after service completion (for legal and regulatory compliance).

• Billing information: Kept for 6 years for tax and accounting compliance.

After this period, we securely delete or anonymize data unless required by law to retain it longer.

6. Cookies & Tracking Technologies

Our website uses cookies and tracking tools to enhance user experience.

• Essential Cookies – Required for site functionality.

• Analytics Cookies – Help us track website usage (Google Analytics, etc.).

• Marketing Cookies – Used for remarketing (only if you opt-in).

How to Manage Cookies:

You can disable cookies through your browser settings. However, doing so may affect your experience on our website.

7. Sharing Your Information

We may share personal data only when necessary, such as:

• With service providers (e.g., website hosting, payment processors) under strict confidentiality agreements.

• With legal or regulatory authorities if required by law.

• With third parties at your request (e.g., referring you to a specialist consultant).

We never sell or share your data for marketing purposes.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access Your Data – Request a copy of the personal data we hold about you.

• Rectification – Ask us to correct inaccurate or incomplete data.

• Erasure ("Right to Be Forgotten") – Request deletion of your data in certain circumstances.

• Restrict Processing – Ask us to limit how we use your data.

• Object to Processing – Withdraw consent for data processing.

• Data Portability – Request your data in a structured format.

To exercise any of these rights, contact us at: employment@fairworklegal.co.uk.

If you are not satisfied with our response, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

9. Contact Us

For any questions about this Privacy Policy or how we handle your data, contact us: employment@fairworklegal.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

If the changes are significant, we will notify you by email or website notification.